I'm having a devil of a time with Adobe and my new computer with Windows Vista. I've seen all sorts of instructions on-line. I've done the run as administrator thing. I've tried running it as though it needed to go back to XP--and have successfully done that with a couple of other things. I turned off security settings. I've tried to download and restarted this computer two dozen or so times. I can't view pdf files. I can't view anything requiring flash player. Bits of many web pages are simply grey with the word "banner". I've successfully downloaded several other things. Gateway customer service leaves a lot to be desired. In fact, I don't think I've ever encountered more poorly trained customer service people (six and counting). I don't think I'm a complete dolt. I somehow successfully navigated DOS, transitioning to OS/2, then several other windows editions without ever having a difficulty that stymied me like this has. Does anyone have any thoughts before I toss it in the Detroit River and start over?

If you download the pdf then view it does it work? Which app is associated? Can I assume it installed OK, but then it just won't work?

Have you tried FireFox?

Thanks for responding. I think it installs all right. But you're right, it simply doesn't work. When I go to the program to 'run as administrator' it acts like everything's all right. I've tried with both Firefox and IE. A friend told me to replace IE7 with IE8, which I did.

no. IE8 is still in Beta and still has many issues (ive seen many pages that just won't display correctly)

Uninstall adobe. Download CCleaner and run it, have it check the registry, and let it clean out all the crap it finds. Reboot. Then go back to adobe, download reader. Find the install file and run as admin.

Fingers crossed.