Dear Help Desk,
All of a sudden, my DVD and CD burner drives have disappeared. I have a partitioned hard drive, C/D; my other drives include: floppy (still working) plus a DVD drive which also reads CDs and a CD/RW drive below that I use for burning CDs. My computer doesn't recognize any of these and they do not show up in the device manager. I have no idea what happened to them, but this is very recent.
I attempted to use GoBack yesterday when I noticed, but I could only go back to earlier that day and it didn't work. I am not really a whiz at this stuff. Is there anything I can do short of calling a tech?