I have a Kenmore Elite Model 53609202 side-by-side. The freezer is working fine, the air flow into the freezer is working, the fan is on. There is another fan in the bottom rear that is also on. There is nothing in the refrigerator to block the vents. There is a little frost on the rear panel of the freezer, a patch about 7 inches in diameter. I have cleaned the condenser assembly as much as I could. I have already tried powering the device of and back on but it did not help.

I have the refrigerator set to 34 degrees but it does not cool.

Any thoughts would be appreciated.

TIA

If you have frost on the freezer coil, you probably have a defrost problem. Your freezer should go into a defrost cycle about twice a day. When this happens the compressor and fans shut off and a defrost heater in the freezer coil will turn on heating away the ice. This usually last 10 - 20 minutes. If the defrost coil doesn't defrost it will become a solid block of ice and this will inturn block the air from blowing into your refrigerator compartment. There are several things that can go wrong with the defrost cycle such as the defrost timer, defrost heater, or the defrost termination thermostat.

After defrosting the coils with a hair dryer, they have not frozen up again in several days. I did notice that the air diffuser in the refrigerator side does not seem to open by itself. It is not broken physically. If I open the luevers manually, eventually they will close and not reopen.