I just received a new kodak easy share camera and cannot get the software to work. I have a Dell with xp software on it. Any suggestions? Pmuggleston

We need to know more about your problem. How did you install the software? How are you trying to use the software? Does it start? Does it open photos?

I can also suggest you just dump the EasyShare software entirely - you don't need to use it to use your camera. Instead, try Irfanview. This is a free program that gets very high ratings for being easy to use. You can use it to do everything the EasyShare software does.

I have the same and it works great, have you went to kodaks web site, they have a great ( really really great) help section and you may try a down load from tier site also.

I can load photos and video clips but can only view photos, the video clips have a zigzag line through them. I loaded software off internet so it is the latest version. I was online with a Kodak tech yesterday for over 2 hours did everything he asked in the end he said your files must be damaged can I help you with anything else. When I told the tech the problem was not resolved could I chat with someone else? He cleared the computer screen and was gone. I do not believe the files are damaged because I can view them with Quick Time directly from the file but not through Easyshare, which apperently uses Quick Time also.