My boss has a Quorum Duchess fan, SKU 311525-68. It is controlled by a Emerson SW95 wall-mounted speed control. The issue is that the fan will not start when the wall switch was turned to the first position. I located a replacement capacitor at Gulf Coast Ceiling Fans by talking to Mr. Mike. The capacitor has 2 values on the label, 4uf and 5uf. The capacitor is wired like this: 2 Yellow wires are connected to the union of the 4uf and the 5uf cap. There is a gray wire connected to the 4uf cap and a Pink wire connected to the 5uf cap. Each capacitor has a 330K resistor connected across it. I also have a photograph of the data printed on the capacitor, if that helps.

I replaced the old capacitor with the new one after verifying the two yellow wires were shorted.
After replacing each wire one at a time, we tried the fan. It did not turn. I tested the wiring to be sure that the wires were tight and in contact.

A simple test for capacitor driven motor is to start the fan blades spinning with your hand and then turn the fan on. If the fan starts operating properly the capacitor is either incorrect or to weak.

A simple test for capacitor driven motor is to start the fan blades spinning with your hand and then turn the fan on. If the fan starts operating properly the capacitor is either incorrect or to weak.

Mr. Don, Thanks for the fast reply. I wish it was that simple. I did try spinning the fan blades by hand and then turning the fan on. I tried this with both the pull chain switch in the side of the fan and 120VAC on. And then I tried it with the Emerson wall control. The fan just would not keep turning. Also, there no humming sound from the fam motor either time.

My boss has a Quorum Duchess fan, SKU 311525-68. It is controlled by a Emerson SW95 wall-mounted speed control. The issue is that the fan will not start when the wall switch was turned to the first position. I bypassed the speed control by jumping the fan wire to the L1 120VAC wire. It still did not run.

I thought that the motor capacitor might be bad. I located a replacement capacitor at Gulf Coast Ceiling Fans by talking to Mr. Mike. The capacitor has 2 values on the label, 4uf and 5uf. The capacitor is wired like this: 2 Yellow wires are connected to the union of the 4uf and the 5uf cap. There is a gray wire connected to the 4uf cap and a Pink wire connected to the 5uf cap. Each capacitor has a 330K resistor connected across it. I also have a photograph of the data printed on the capacitor, if that helps.

I replaced the old capacitor with the new one after verifying the two yellow wires were connected inside just like the old one.

After replacing each wire one at a time, we tried the fan. It still did not turn. I tested the wiring to be sure that the wires were tight and in contact.

I called the customer support at Quorum International and asked for a diagram of the fan wiring. They said that the fans were built overseas and there were no diagrams for the fans in their hands.

That is what I have right now. Over to you.