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-   -   Print problems (https://www.askmehelpdesk.com/showthread.php?t=829614)

  • Dec 30, 2016, 03:21 PM
    jlisenbe
    Print problems
    Installed a new modem/router from Xfinity two months ago. Printer connects to the network OK. Printer seems to install OK, but can't get any print or scan jobs to work. Suggestions?
  • Dec 30, 2016, 04:45 PM
    Curlyben
    Make sure printer is setup on a static IP address and re-install the drivers to the correct IP/
  • Jan 1, 2017, 08:06 PM
    jlisenbe
    OK. Gave the printer a static IP. Also had to have the computer ID itself on the network, which evidently I had turned off. That solved the issue. Scanning and printing away. Thanks!

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