I have Microsoft Windows XP, home edition, version 2002, service pack 2
When I receive a email and want to forward it with attachments; the receiver receives the email but there are NO attachments. Can you help?

I have Microsoft Windows XP, home edition, version 2002, service pack 2
When I receive a email and want to forward it with attachments; the receiver receives the email but there are NO attachments. Can you help?
If the person you are forwarding your mail/attachments to is using Outlook Express then try the following to allow attachments to be read.
1. open Outlook Express
2. click on tools
3. click on options
4. click on security tab
5. uncheck (click) on the box that says "do not allow attachments to be saved or opened that could potentially be a virus"

Alternatively, it is possible the "anti virus feature" within OE is blocking the attachments from being opened... read this article in MS support: Cannot open attachments in Microsoft Outlook (http://support.microsoft.com/kb/829982)

Dr Nom

You have not mentionned what you are using to send emails... Outlook or other, Windows itself does not send email.

You have not mentionned what you are using to send emails... Outlook or other, Windows itself does not send email.

I am using earthlink.

If the person you are forwarding your mail/attachments to is using Outlook Express then try the following to allow attachments to be read.
1. open Outlook Express
2. click on tools
3. click on options
4. click on security tab
5. uncheck (click) on the box that says "do not allow attachments to be saved or opened that could potentially be a virus"

Alternatively, it is possible the "anti virus feature" within OE is blocking the attachments from being opened...read this article in MS support: Cannot open attachments in Microsoft Outlook (http://support.microsoft.com/kb/829982)

Dr Nom

I am using earthlink. Should I uncheck the box that says do not allow attchments to be saved or opened that could cause a virus?