Hello,

I have put together my fan but have no clue how to put the remote receiver into the electrical box and have room for the ceiling mounting plate. Do I have the wrong size electrical box?

There's a trick to getting it to fit. Someone posted it on this forum.

https://www.askmehelpdesk.com/electrical-lighting/hampton-bay-mediterranean-fan-28381.html

My just stopped working, exposed the wires and the green wire is not connected to anything. Well to the fixture but just hanging