Hi...
The Run command in the start menu is not present!

I tried the properties but it still doesn't work!

I get the following message (the message in the image attached) when try to open it through the "shortcut key".
3485
I am looking forward for any support.
I shall be very thankful to u.

Don't really know how to fix the problem but one troubleshooting you can try is check your event viewer for any kind of system or application error and then go to this website. EventID.Net (http://www.eventid.net) Its awesome for troubleshooting.

Hi...
the Run command in the start menu is not present!

I tried the properties but it still doesn't work!

I get the following message (the message in the image attached) when try to open it through the "shortcut key".
3485
I am looking forward for any support.
I shall be very thankful to u.
This sounds like you have either been locked out by a group or user policy. Is this a computer in a work/school environment, or is this a home computer? If home, the account you are logged into may not have administrative rights.

Bob.

This sounds like you have either been locked out by a group or user policy. Is this a computer in a work/school environment, or is this a home computer? If home, the account you are logged into may not have administrative rights.

Bob.

I checked evrything!. there is no such problem.

Hello!try the following
Open my computer. Go to drive in which windows is loaded(generally c:).open the WINDOWS folder.open the system32 folder.now search for a file(not folder) named gpedit.
Double click on it to open it. See at left side.there will be written at top "Local Computer Policy".below it there will be user configuration(below computer configuration).below it there will be administartive tempelates.double click on it to open it.there will be a folder named Start menu and Taskbar.click on it.then in right side many settings will come.
Find the setting named Remove Run menu from Start Menu. Double click on it.a setting box will open up.
There will be three options Not Configured, Enabled and Disabled. Perhaps Enabled will be selected. Choose Not Configured there and click on Apply and then click OK. Then if your problem is solved it's OK. But perhaps run will disappear from start menu. Now repeat the same thing that means go to the setting box again. Again click on Not Configured and then click apply and on OK.
Now your problem must be solved
Try it!

Hey I Have the same problem and I tried to open the file 'gpedit'.
By clicking on it I am able to open group policy window, but then it's immediately getting closed.
I got this problem from a pen drive, I scanned the pen drive with Symantec antivirus (I update it daily) found some Trojans and got them deleted.
Then immediately my Anti virus got disabled and I am not able to enable it.
I am not able to open 'Run'.