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Recently my family and I moved into an apartment while we are having a house built (our home we were in sold). Our experience started with me stepping in a HUGE pile of dog Poop.:( Residents are allowed pets and according to the directory they are responsible for cleaning up after their pets but this is definitely not the case. The third day that we were there the neighbors, upstairs toilet overflowed into our apartment. The office told my sister that it was a bathtub that overflowed. I had stepped in the 1-2” of water to throw towels down and clean the mess and then later in the day when maintenance had not yet returned I poked a bubble in the wall to drain the water which looked like amber colored urine. So when maintenance got there I asked what the water was from and he said that the toilet had overflowed a few times. Is the apartment complex (for health reasons) not responsible to at least tell tenants if urine and feces have possibly flowed into their apartment. It was like one or two inches of water on everything including the kids toothbrushes (got splashed). Then I go to turn on the air condition which did not work and within 5 1/2 weeks of living here I have had to call maintenance to fix the heat/air 5 times. Currently it is not working again. One of the times they interfered with something electrical that made the lights flicker and they had to come back to fix that also. We tried to open the bedroom window only to find out that there was no screen. We were promised to have a specially ordered screen within a week. We still have NO SCREEN. But, we did get a wasp nest in the window from opening the window without a screen. We have had a roach problem since moving in which come to find out according to the bug man is from heavy infestation above and below us. The manager said they spray our building once a week but how can they kill our roaches if they are not coming into our apartment? I have to keep calling every week to have it sprayed. Then my sons room was infested with ants in one corner that were crawling all in the carpet. I had to call the bug man back for that. The worst is that there are rotten window sills. My son’s room is the worst and you can just feel all around and tell that it is rotten. Not to mention that it smells moldy. It says to report mold right away. Well my husband called Monday and the property manager was supposed to get back to him about the windows... They did not even say if they would fix them and now it is Thursday with no call back. Tomorrow we have to call them back to fix the heat/air. Meanwhile, mold is an allergy for me and it puts a tightness in my chest. I really am not the type of person to complain. We came here just to have a simple, pleasant time while we build a home. This is not only terribly stressful, bad for our health, but also we lose A LOT of privacy because we are constantly having to call people to come into our apartment to fix things. I am a stay at home mom so we have to deal with them coming in whenever they show up and then we have to hold naps. It is just a pain. Is there anything we can do?
Thanks.:)

When you went to look at this apartment, did you see any previous water damage or the rotting wooden window frames? When you first moved in, did you do a walk through inspection of the apartment, noting any obvious damages that need immediate attention?

You might be able to break your lease by claiming that the landlord did not disclose to you the number of maintenance problems with the suite. You'd have to move again though, which would be added time and expense for you. If alsio sounds like the lanlord is making an honest effort to repair these problems as you report them.

I would sit down with the building management and ask them to address each of these items with you, and if there has been on ongoing history of these same problem in this apartment. Be professional and courteous, but tell them your experience thus far has been unacceptable and these maintenance issues need to be resolved.