I bought an item online, but after two weeks, still no any information about my package. I just want to know why? How can I check the status?

Call the company you purchased it from and ask them for an update.

Call the shipper and get the tracking number of the package.

Call the company you purchased it from and ask them for an update.

Got it! Thank you.


Call the shipper and get the tracking number of the package.

Yeah, I just want to call the shopper, but there is something wrong with the official phone. Since I use the EMS-tracking, I check my parcel status on http://ems-tracking.org/ and get the message of my parcel.
Thank you for all to give the suggestions!