anicolon
Aug 16, 2014, 08:44 AM
I have a windward 56" hampton bay fan that suddenly the light does not turn on.
I contacted Home Depot warranty service center and they first sent me the light kit; although I explained them that that was not the part to replace because I took that part to a fan store here in PR and they showed me that the part was working properly. They told me that it was a module called receiver that had to be changed. So I contacted again the Home Depot warranty service and explained them and supposedly they sent me the part but now I'm looking at the part and it says it's the it's the FAN SPEED CONTROL. Then I imagine that this only is a part that controls the speed of the fan and not the light.
Can you please help me and tell me what is the name of the part that has to be changed. Its annoying not to have proper light in my room.
Thank you for any help or advice you can give me.
Ani Colon
I contacted Home Depot warranty service center and they first sent me the light kit; although I explained them that that was not the part to replace because I took that part to a fan store here in PR and they showed me that the part was working properly. They told me that it was a module called receiver that had to be changed. So I contacted again the Home Depot warranty service and explained them and supposedly they sent me the part but now I'm looking at the part and it says it's the it's the FAN SPEED CONTROL. Then I imagine that this only is a part that controls the speed of the fan and not the light.
Can you please help me and tell me what is the name of the part that has to be changed. Its annoying not to have proper light in my room.
Thank you for any help or advice you can give me.
Ani Colon