Tramaine1
Apr 15, 2014, 03:33 PM
Hello, I have a 60 year old ranch style home with a full bath upstairs and a 1/2 bath in the basement. About 2 months ago, I suddenly started having issues with my upstairs toilet.
Seems like out of nowhere the upstairs toilet would back up. I was able to snake out the blockage, although I don't recall anything going down the toilet to block it, but got the toilet working. Then about 2 weeks after I noticed water coming from underneath the downstairs toilet after using the upstairs shower. By this time I had contacted a plumber to make a visit. However, the day before the plumber came, I noticed muddy water coming up from the downstairs shower drain and also noticed muddy water in the toilet.
The plumber came and removed the clean out plug/cap from the floor drain and had me to run the downstairs shower and laundry sink for about 30 minutes, there was no sign of anything blocking and water was draining as he could see it flowing down the main pipe. He also snaked the main line from my house to the street and in the midst of snaking I recall him hitting something in the pipe but was not sure what it was. So as he was retrieving the snaking device hose, there were a few tree roots in the clasp, not a lot but just a little more than a handful. Shortly after the plumber left there was an intermittent smell coming up from the floor drain that didn't exist before. The original cap was plastic and he told me that it should be metal, he had one in his truck an placed it on the opening. I thought the smell was something that would soon dissipate, however its been more than 10 days now and I can still smell the odor at times and its seeped into the bedrooms (right above the floor drain) upstairs.
Not sure if the plumber damaged anything with the snaking or if there is another problem. Seeking your assistance.
Thank you.
Seems like out of nowhere the upstairs toilet would back up. I was able to snake out the blockage, although I don't recall anything going down the toilet to block it, but got the toilet working. Then about 2 weeks after I noticed water coming from underneath the downstairs toilet after using the upstairs shower. By this time I had contacted a plumber to make a visit. However, the day before the plumber came, I noticed muddy water coming up from the downstairs shower drain and also noticed muddy water in the toilet.
The plumber came and removed the clean out plug/cap from the floor drain and had me to run the downstairs shower and laundry sink for about 30 minutes, there was no sign of anything blocking and water was draining as he could see it flowing down the main pipe. He also snaked the main line from my house to the street and in the midst of snaking I recall him hitting something in the pipe but was not sure what it was. So as he was retrieving the snaking device hose, there were a few tree roots in the clasp, not a lot but just a little more than a handful. Shortly after the plumber left there was an intermittent smell coming up from the floor drain that didn't exist before. The original cap was plastic and he told me that it should be metal, he had one in his truck an placed it on the opening. I thought the smell was something that would soon dissipate, however its been more than 10 days now and I can still smell the odor at times and its seeped into the bedrooms (right above the floor drain) upstairs.
Not sure if the plumber damaged anything with the snaking or if there is another problem. Seeking your assistance.
Thank you.