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View Full Version : Frozen pipes. How to shut off


Dcarolgentry
Jan 6, 2014, 11:35 AM
Kitchen and laundry room do not get water from cold faucet. I can't find any frozen pipes so am just waiting for them to thaw. I have the two cold taps turned on. I have my thermostat up to 75. Is there anything else I can do? Seems like all plumbers are busy.
I cannot get the valve for turning off outside water to turn. Could that be important?

massplumber2008
Jan 6, 2014, 11:48 AM
It sure could be important! Here, if those pipes thaw and they have broken (burst) as a result of freezing and you can't shut off the water main your house could get flooded and/or seriously damaged!

Call the city/town water department if necessary and just ask them to come over as a back up so that you don't end up breaking the shut off valve...hopefullty, they can help with that! Do this ASAP!

Otherwise, get a plumber or a handyman to pop in ASAP!!

Good luck!

Mark