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View Full Version : Who to talk to about broken mason jar


sking752
Sep 21, 2013, 04:54 PM
Was making salsa and one of your jars busted on the bottom and I had to get rid of salsa, need to know if you need broken jar. Sue

ScottGem
Sep 21, 2013, 05:05 PM
Not one of our mason jars, we are a Q&A site. You need to contact the manufacturer of the jar.

J_9
Sep 21, 2013, 05:07 PM
Who's jar busted? You need to contact the store you bought this from.

N0help4u
Sep 21, 2013, 05:09 PM
Often when you call the manufacturer and explain they are usually willing to compensate you without any proof. Often giving the serial number or UPC is enough.