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ryrhino
Jul 28, 2013, 11:59 AM
Hello,
My OS is Vista. I am trying to remove all files from my windows temp file. Most of the items in the temp folder I am able to remove by using select all then delete. The one I am not able to remove is called boot_interprosses it says it is a file folder. When I try to remove I get the error destination folder access denied. I have tried to use Unlock to try to unlock the file and then delete but that did not work. When I open the file skype_c2c_messaging_mutex appears. How do I delete this file and prevent it from returning? Please provide clear easy to understand instructions.
Also daily I get files/folders in the temp file that start with avg_ is there a way of preventing these from returning?

Thanks for any and all help.

WallyHelps
Jul 28, 2013, 12:41 PM
Try booting into Safe Mode (http://www.computerhope.com/issues/chsafe.htm#03) and deleting the offending item.

Safe mode will only start programs that are essential to Windows' operation. So, for example, Skype should not start when in safe mode.

I assume your antivirus program is AVG, and that is what is generating the avg_ files in your temp folder. There is really no way around this (other than running a different AV program), but there is also no harm in these files.

Hope this helps,
WallyH

ryrhino
Jul 28, 2013, 01:22 PM
When I was in safe mode I was able to delete all files in the temp folder. When I booted up in not safe mode the files were still listed. Are the files deleted or not?

farvaknowsbest
Jul 29, 2013, 10:50 AM
Chances are there is a program that uses the temp directory to store temporary files. If this program runs in the background then it will automatically re-create those files if they are deleted. If you can track down the program that is creating them, and determine it to be a program you don't need then you should be able to uninstall the program, and that should keep the temp files from being re-created.

NeedKarma
Jul 29, 2013, 11:38 AM
I have successfully used this in the past: UNLOCKER 1.9.2 BY CEDRICK 'NITCH' COLLOMB (http://emptyloop.com/unlocker/)