darlul
Jul 8, 2013, 01:13 PM
My mother had a Trane 3 ton 16 seer system installed about 2 years ago. She lives in a approximately 1000 sf house in the San Antonio, Tx. Area.
She has been having mold problems in the registers and in the register duct boxes. The duct boxes have a insulation in them and this is constantly wet and molded. The register vents are rusted.
After some research it appears to me that the system is too large for the house. The dealer that installed it says that they did the proper diagnostic to determine the size of the system and got it signed off on by Trane.
The dealer had denied any responsibility for the problem. We have checked out any and all possible causes: plumbing leaks, duct leaks, not enough insulation, etc. The dealer says that it is nothing that they have done and asked questions like: does my mother use her oven more than the usual person would, or does she take more baths or showers, and also says that she is not turning the thermostat down enough to allow the system to run long enough to dry out the air. These questions seem highly deflective and unreasonable. I think that the dealer is skirting the real issue, but I am not sure if I have any recourse. The warranty for parts and labor has expired. All that we have is a factory warranty.
In order to reduce humidity I have heard that lowering the blower speed can help. Her system air handler is a Trane GAM5A0B36. Will lower the blower speed work and if I do this will I have a problem with the system possibly freezing up because of the lack of air blowing over the coils?
Thanks in advance for any help.
She has been having mold problems in the registers and in the register duct boxes. The duct boxes have a insulation in them and this is constantly wet and molded. The register vents are rusted.
After some research it appears to me that the system is too large for the house. The dealer that installed it says that they did the proper diagnostic to determine the size of the system and got it signed off on by Trane.
The dealer had denied any responsibility for the problem. We have checked out any and all possible causes: plumbing leaks, duct leaks, not enough insulation, etc. The dealer says that it is nothing that they have done and asked questions like: does my mother use her oven more than the usual person would, or does she take more baths or showers, and also says that she is not turning the thermostat down enough to allow the system to run long enough to dry out the air. These questions seem highly deflective and unreasonable. I think that the dealer is skirting the real issue, but I am not sure if I have any recourse. The warranty for parts and labor has expired. All that we have is a factory warranty.
In order to reduce humidity I have heard that lowering the blower speed can help. Her system air handler is a Trane GAM5A0B36. Will lower the blower speed work and if I do this will I have a problem with the system possibly freezing up because of the lack of air blowing over the coils?
Thanks in advance for any help.