View Full Version : Moen 7400 faucet reduced or no water flow
 
 Dazband
Apr 2, 2013, 01:17 AM
When operating the faucet I either get a reduced flow from it or it will run normally then stop but I still have full pressure in the spray head.
The aerator is clean
 speedball1
Apr 2, 2013, 10:47 AM
Shut the water off under the sink and open up  the inlet ports,  Now place a pan over the open valve and turn the water on fro a few seconds to flush out the supplies.  Reassemble and test,  Good luck,  Tom
 Dazband
Apr 4, 2013, 06:36 AM
Shut the water off under the sink and open up  the inlet ports,.  Now place a pan over the open valve and turn the water on fro a few seconds to flush out the supplies.  Reassemble and test,  Good luck,  Tom
 
Hi Tom,
Thanks for your prompt response and advice, I did find the issue, inside the spout assembly there are is a white plastic washer and a black rubber sealing ring, the white washer was damaged allowing the sealing ring to drop down over the water ports for know I have remeoved the ring and will look to either get a complete spout assembly or if possible a replacement washer
Thanks again Daz
 speedball1
Apr 5, 2013, 02:51 PM
Clear the spout and contact Moen at, Call: 1-800-BUY-MOEN (1-800-289-6636)
8:00 am to 8:00 pm Monday through Friday
8:00 am to 6:30 pm on Saturdays EST
Closed on Sundays and all nationally observed holidays.
To contact Moen Canada call: 905-829-3400
Ask foe a new cartridge,  They will send you one for free.  Good luck.  Tom