I am replacing the bathroom faucet and pop-up body. I am getting drops of water from the pop-up. It seems there are two holes on either side of the pop-up near the top, and I can see no way to prevent water from getting in these holes and dripping down the pipe. The gasket does not go up far enough to cover these holes, and the flange does not go far down enough to cover them either. I must be missing something extremely obvious. Please help! And thanks

Separate the top flange from the tailpiece. You need to put a good size bead of plumbers putty on the bottom of the flange . Set flange aside. Raise the drain assembly through the sink hole,screw the flange onto the tailpiece and seat into the drain hole. Then, tighten the nut from underneath. The holes serve a purpose, they allow water from the overflow hole to get to the drain. You can also put a little putty on the rubber gasket .

Separate the top flange from the tailpiece. You need to put a good size bead of plumbers putty on the bottom of the flange . Set flange aside. Raise the drain assembly through the sink hole,screw the flange onto the tailpiece and seat into the drain hole. Then, tighten the nut from underneath. The holes serve a purpose, they allow water from the overflow hole to get to the drain. You can also put a little putty on the rubber gasket .

Thanks so much for the quick response. I have actually done what you suggested a couple of different times to make sure I did it right. I am positive I have correctly done what you suggested.

When I run the water and look down the drain, I can actually see drops of water splashing into the holes on the side of the drain! There is nothing for this water to do but to drip down the side of the pipe. The drips are worse with the stopper installed as the water is forced to the sides of the drain. Without the stopper installed the water tends to go straight down the drain and less water falls into the holes.

So, what do I need to do so that NO water goes into these holes? This design makes no sense to me. I’m not experienced at this type of thing, so sometimes the most basic things are not apparent to me.

I hope I explained the situation clearly and I thank in advance anyone who replies.

Can you show us where those two holes are? Back to you. Tom

Can you show us where those two holes are?

Sure, on the diagram provided they are showing right under the flange. On the kit I have, the holes are on the pipe that connects to the flange. I am sure these holes have a purpose, but I sure cannot figure it out.

I have attached a picture - not high quality - but it should suffice. You can see the hole on the left of the drain. There is another hole on the right of the drain.

These holes do not line up to anything in the sink.

Many thanks,

Are these the holes that you mean? (see image) Back to you, Tom

Are these the holes that you mean? (see image) Back to you, Tom

Yes indeed. I understand the holes play a role in the overflow system, but they do not line up to anything. They are not quite flush to the sides,so a few drops always get in there.

Thanks...

I think I understand your problem but first a question. Does your sink have a overflow hole? This can be located either at the front top or the rear of the bowl. In short do you have a vessel sink? Let me know. Tom

I think I understand your problem but first a question. Does your sink have a overflow hole? This can be located either at the front top or the rear of the bowl. In short do you have a vessel sink? Let me know. Tom

There is an overflow hole -- at the top rear of the sink. I am not quite sure what you mean by vessel sink... see picture of sink for better explanation.

Once again, thanks very much!

OK. You don't have a vessel sink you have a regular lavatory with a overflow.
Here's how it should install. ( see the image)
Those holes recess into a overflow tube built into your bowel. If you've installed the pop-up correctly they will be above the gasket and washer and not even be seen. Go back and check your installation. Good luck, Tom

OK. You don't have a vessel sink you have a regular lavatory with a overflow.
Here's how it should install. ( see the image)
Those holes recess into a overflow tube built into your bowel. If you've installed the pop-up correctly they will be above the gasket and washer and not even be seen. Go back and check your installation. Good luck,. Tom

Will do, and many thanks. I

Will do, and many thanks. I

Okay, I am back, and thanks again.

I have disconnected the installation and see that there is one overflow hole in the drain. It is to the rear of the drain. I see two issues:

1) The pipe has two overflow holes, so I still have an extra overflow. I would think this would still allow drips.

2) To align one of the overflow holes in the pipe with the overflow hole in the sink, the pop-up part faces to the side instead of the rear.

Hopefully the pictures explain this better than I can...

Show me a picture of the bottom of the bowl at the drain. Tom

Show me a picture of the bottom of the bowl at the drain. Tom

Thanks again, Tom. Not quite sure which angle would be best; the picture below is taken from the bottom looking up.

Looks like you bought a special lavatory. Your bowl won't accommodate a regular pop-up. You'll have to exchange it for a vessel sink drain, (see image). This lavatory has its overflow draining into the vessel sink drain just above the drain opening and not at the base under the drain lip. First time I've seen this set up but just install a vessel sink drain of your choice and you'll be just fine. What's the writing say on the bottom? Good luck, Tom

Looks like you bought a special lavatory. Your bowl won't accommodate a regular pop-up. You'll have to exchange it for a vessel sink drain, (see image). This lavatory has its overflow draining into the vessel sink drain just above the drain opening and not at the base under the drain lip. First time I've seen this set up but just install a vessel sink drain of your choice and you'll be just fine. What's the writing say on the bottom? Good luck, Tom

I think you are right. I was doing a little more research today and came to the same conclusion. Of course, we did not knowingly purchase a "special" lavatory, just the cheapest (or close to the cheapest) thing at Menard's.

I do appreciate your time. Thank you.

Oh, and the writing on the bottom of the bowl -- it is just the manufacturer's name - Magickwoods, of Vaughn Ontario.

You should have been informed by Magickwoods installation sheet that a vessel sink drain was necessary. Simply swap your pop-up for a vessel sink drain and you'll be just fine. B Tom