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janjan12
Mar 8, 2007, 08:07 PM
I recently had a problem with PhotoGallery wanting to install on my laptop and asking for an install disk. I do not have a disk nor do I know why this is trying to install. While this message was appearing, it would not allow me to shut down the computer the normal way. I could only make it shut down by holding down the on/off button. Also, it would not allow me to install any other programs. I managed to clean out the message with System Recovery and of course lost some of my files. After if was clean, I could install most programs except Photoshop Elements. When I tried to install it, the same PhotoGallery message returned. I had successfully installed and used Photoshop before the PhotoGallery message. I am now up and running but afraid to try to install Photoshop again. This is a program I use all the time. Has anyone else had this problem?
Thanks for your help.
Jan

Nameless
Mar 19, 2007, 01:04 AM
Download and install the Windows Installer CleanUp Utility at the Microsoft site [url=http://support.microsoft.com/kb/290301] and then use it to look for the stupid PhotoGallery in the list of programs in your computer, then zapp it out (remove it). It worked for me.

Good Luck,


Nameless

... stupid PhotoGallery..!