LawtonPCS
Jun 13, 2012, 04:58 PM
I live in Oklahoma and my parents live in Florida. I consider myself somewhat computer savvy but am having trouble figuring this one out. My parents are tech challenged to say the least. They often have computer problems, mainly software related, i.e. installing printer software, creating folders, saving photo's etc. Instead of spending countless hours on the phone with them and having to talk them through step by step on how to solve a particular issue, it would be very helpful if I could just remote connect to their computer to assist them. How can I do this? What do I have to do on my end vs. their end. What settings, permissions, etc, have to be done so I can remote connect to their computer.
We are both running PC's with Windows 7 installed.
Thanks in advance.
RB
We are both running PC's with Windows 7 installed.
Thanks in advance.
RB