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View Full Version : How can I ask hotmail a question


fitzyg46
Apr 19, 2012, 03:45 PM
Every email I send I send to hotmail addresses is being returned can you help please

ScottGem
Apr 19, 2012, 03:47 PM
If its being returned, the returned mail should state a reason. What does it say? Are you sending to one hotmail address or different ones? What are you sending?

fitzyg46
Apr 20, 2012, 04:53 AM
I am sending to several hotmail addresses and get message back from mailer daemon saying undelivered mail retured to send*** ATTENTION *** (copy attached))

Your e-mail is being returned to you because there was a problem with its
Delivery. The reason your mail is being returned to you is listed in the
Section labeled: "----- The delivery status notification errors -----".

The line beginning with "Diagnostic-Code:" describes the specific reason
Your e-mail could not be delivered. The following lines contains the
RFC822 header of the original email message.

Please direct further questions regarding this message to your e-mail
Administrator.

--AOL Postmaster

----- The delivery status notification errors -----


<{e-mail removed}>: host mx4.hotmail.com[xxx.xxx.xxx.xxx] said: 550
SC-001 (SNT0-MC2-F27) Unfortunately, messages from {IP removed} weren't
Sent. Please contact your Internet service provider since part of their
Network is on our block list. You can also refer your provider to
http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL
FROM command)

ScottGem
Apr 20, 2012, 06:47 AM
I've edited out much of what you posted because it contained personal information. But the problem is only partially hotmail's.

Basically you are being told clearly what the problem is: " part of their network is on our block list". So your outgoing mail server is on hotmail's block list for spamming. So find a new E-mail provider. Or stop spamming.