View Full Version : Outgoing e-mail not working
friends7
Apr 13, 2012, 09:22 AM
I cannot get my email to send out. I have tried changing from port 25 to 587 this has not worked. It is very important for our business that we can send e-mail to our customers. Please someone help me!! Cheers friends7
Curlyben
Apr 13, 2012, 09:23 AM
What error message are you getting when you try to send mails ?
friends7
Apr 13, 2012, 09:26 AM
An unknown error has occurred.
Server: 'auth.smtp.1and1.co.uk'
Windows Live Mail Error ID: 0x80070057
Protocol: SMTP
Port: 465
Secure(SSL): Yes
as you can tell I'm not the best on computers! Thank you for answering
Curlyben
Apr 13, 2012, 09:57 AM
I'd give 1and1 a shout to check your settings..
Completely check your settings first.
They are here: 1&1 Webhosting FAQ | How do I set up Microsoft Outlook Express using IMAP? (http://faq.1and1.co.uk/communication/e_mail/setting_up_email_clients/5.html)
friends7
Apr 14, 2012, 04:17 AM
OK I deleted the account and re made another identical account. Everything is working finenow but I'm still no wiser to why this was.thank you for your answers. I don't suppose you know how I can delete messages from the outbox in windows live mail