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View Full Version : Kenmore HE4 Electric Dryer - motor doesn't turn


EliaNG
Mar 28, 2012, 07:45 PM
Hello folks,

We have a 7 year old Kenmore HE4 electric dryer which stopped working this week. The control panel seems to work right up to the point where the motor begins. At that point a beep is heard instead of the motor kicking over. I have tried diagnosing the problem but can't come up with a solid answer as to why it doesn't work. In trying to find an answer I have:

1. run the diagnostic test - all lights and beeps respond appropriately, including the door switch.
2. I have checked the machine control electronics - specifically checking the resistance between P1-3 and P1-4 on the board. My meter showed no resistance between those two contacts. The two contacts noted are specifically noted in the troubleshooting guide.
3. I have checked the motor connector resistance between the blue and white/orange wires, and then the blue and violet wires. Both showed resistances in the 2.5-2.6 ohm range, although it was easy to get varying resistances depending on how I pressed the contact with the meter probe tips.
4. I checked the pulley/belt switch - it showed a resistance when contact was made.

I'm a little baffled now - what further things should I look into?

Thanks in advance,