Which direction do you unscrew the white globe to get it off to replace the bulb? It does not want to budge! Hampton Bay Windward II Model 523-342 UPC 082392552961. We bought it 9/18/2004 and just now need to replace the circular light bulb. We can't get a grip on the globe and it will not move in any direction when we do! Thanks for any help.

Put your palm on the globe while pressing firmly up. Twist counterclockwise with a sharp twist