I just had a new pump put in yesterday I started to run the water today as I was told to do so by the guy who installed the new pump. After an hour of running the water the water stopped.. so I'm back where I started no water! Everything is on can anyone help me out?

Pump and job have to be under warranty. Call the installer.

Thanks. I called the guy he had me turn the pump off for two hours and then turn it on... I have water again I just hope this doesn't always happen!

Did the pump guy tell you what was the problem? Back to you, Tom

He said I have a weak well? I have no clue what that even means

Probably it means your well cannot supply enough water to run the pump nonstop for an hour. Since the pump will rarely if ever need to do that, you are probably OK. He has you doing that now to clear out any muddy water from the well after his install job.

Ok but my water pressure now is awful... Before it wasn't great but now it is just awful. I called the guy left a message for him I just don't know what any of this stuff is or how it even works.

He should be able to raise your system pressure. It's done by adjusting the pressure switch. See link below.

How to adjust water pump pressure, pump cut-on pressure and pump cut-off pressure - private pump and well system do-it-yourself repairs (http://inspectapedia.com/water/WaterPumpAdjust.htm)

Thank you I'm going to take a look at the link now.

Katie, I'm going to guess that he used a 20/40 switch, meaning that the pressure falls to 20# as water is used, and then the pump turns on. As pressure builds, it gets up to 40# and the switch cuts the pump off. 20# is pretty low. Tell your guy you would at least like to get up to 30/50. He might tell you that higher pressures make the pump work harder and shorten its life, and he is right about that. But stepping up 10# won't be the end of the world. I run ours on 60/40. If it means the pump fails 2 years sooner than it would have, then so be it.