I had my security code written on a piece of paper, but can't find it. Where can I find the code?

More than likely you changed your password from the default. If so, you are probably going to have to reset the modem to default settings, and then look online for the default password. Sometimes they are printed on the device itself.

Which brand/model of modem do you have?

Thanks for the info. Actually I had NOT changed my password from default and found it on the modem. Appreciate your time.