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mdc1271
Oct 16, 2011, 11:12 AM
New thermostat installed, I have wired it based on the manual, 4 wires- W, are, G, why. I have done all the preset, but have no heat. I tried re-set the main breaker, and I have also checked the pilot on the furnace. Any help would be great. I have my house set at 21 C, and it is only 15 C right now

JonesHVAC
Oct 16, 2011, 11:17 AM
I'm not sure what you are saying with, "4 wires- W, are, G, why." Could you please clarify this?

mdc1271
Oct 16, 2011, 11:39 AM
I have 4 wires to be attached to my new thermosat, W- white, R-red, G-green, and Y- black wire. They have all been hooked up based on the manual.

JonesHVAC
Oct 16, 2011, 11:44 AM
Are they attached the same at the furnace though?

mdc1271
Oct 16, 2011, 12:41 PM
Furnace and Central Air!

JonesHVAC
Oct 16, 2011, 12:48 PM
Don't let that confuse you... just pay attention to the wires coming from the thermostat, should be four as you stated earlier. There will be two extra wires for the A/C at the furnace... one to C on the board and one to Y on the board. Y should have two connected, one of them being the black from thermostat...

JonesHVAC
Oct 16, 2011, 12:49 PM
Also, did the system operate before you changed the stat?