View Full Version : How to uninstall returnil when returnil core system is not available in computer?
princess_123
Oct 4, 2011, 05:57 AM
Oh god my returnil does not work properly n now I want to uninstall returnil it always said that your core system is not available I tried to uninstall but it said that I can't uninstall because my returnil core system is not available I'm in great tension please help me someone
Curlyben
Oct 4, 2011, 06:00 AM
Simply reinstall it over the top, this should help.
RVS_MikeW
Oct 5, 2011, 07:41 AM
Hello princess_123,
Please send us the following logs from the computer so our engineering team can investigate the issue you are reporting. Simply attach the following logs with an e-mail to support (dash) tech (at) returnil (dot) com and we will be more than happy to assist you as quickly as possible:
The rvs3.log and rvs3.inst.log files in the following folder:
"C:\ProgramData\Returnil\RVS3\log"
* MSINFO32 report: Click START > RUN or Search depending on OS version > Type MSINFO32 > enter. On the System Information screen click FILE > Export and then save the file where you can find it to attach to your support inquiry.
In most cases, interference from other programs you have installed may have cause a partial or incomplete installation.
With kind regards
Mike
Returnil Support