woriedgirl
Oct 1, 2011, 12:16 AM
I bought a HP pavilion g6 last month it was working fine. I had not created any partition in my Hard Disk. But around 15 days back I found that a new disk Q has been formed which I can't access. Whenever I click on it it says "access is denied" .
I can't even delete it its not there in my control panels disk management. I contacted the Hp service center they asked me to format it I did.But it got formed again after sometime .Yesterday evening it was not there but it was present today morning . I called them again thy said virus issues .I don't understand I have tried 3 antiviruses, 1st norton then kaspersky then Microsoft security essentials. I have no clue what to do.
I can't even delete it its not there in my control panels disk management. I contacted the Hp service center they asked me to format it I did.But it got formed again after sometime .Yesterday evening it was not there but it was present today morning . I called them again thy said virus issues .I don't understand I have tried 3 antiviruses, 1st norton then kaspersky then Microsoft security essentials. I have no clue what to do.