Twice in the last two days, I've had to shut down my computer because it would not let me get onto the
Internet. I.E. I want to go to Facebook or Google... I keep clicking "GO" and it won't budge. I may not
Be computer literate, but this is crazy and I don't understand why this is happening. Must I always
Shut down my computer when this happens?

Are you talking about the AOL browser or another browser on the AOL network?

It's okay so far. I got live help with AOL. They had me do three different things and so far I have
Been able to get onto the Internet without shutting down my computer. I'm really challenged and not
Even sure what browser. I can only say I have AOL and don't bother with Foxfire or Internet Explorer.
But someone here uses them all the time.

If I were you I would find a different internet service provider. AOL is a dead brand and is losing customers daily. If someone else offers you internet in your municipality I suspect you'll have better service.