Sue:
The insurance company is withholding the 30% for income taxes, but they are NOT doing it because your friend lacks an ITIN.
They are doing it because your friend failed to complete a Form W-8BEN and send the completed (and signed) Form W-8BEN citing the appropriate article in the Germany-U.S. Tax Treaty that tells the insurance company that the payments are NOT subject to U.S. income taxes. The insurance company is required to maintain the Form W-8BEN on file and show it to the IRS on request to justify WHY they are not withholding 30% of the payment. Without the Form W-8BEN, the insurance compnay, by law, MUST withhold 30% of each monthly payment.
If she sends them a properly-completed Form W-8BEN, she may get the withheld taxes back and NOT have to file a tax return (and apply for an ITIN) next year to get her money back from the IRS. It depends on HOW LONG the withholding have been done.
If she needs professional help completing the Form W-8BEN, I can help her with that for a small fee. Have her contact me at
[email protected] or
[email protected].
If she needs to file Form 1040NR with Form W-7 to get an ITIN and request a refund of the withheld 30%, I can help her with that as well.