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NORFOLKJ
May 8, 2011, 04:41 AM
Hi
I just purchase a 320 gb my passport ultra-portable hard drive it ask for a pass word to open i have read
Every thing in the in manual, it show no pass word. How can i reset the system or get a p/w.

ScottGem
May 8, 2011, 05:11 AM
I suspect it may have been a returned drive. Have you tried formatting it? Calling Western Digital tech support? Take it back to the store?