I am visiting my mother and am trying to fix her toilet. The flapper will not stay up and so you have to hold the handle to let it flush. Now I read this thread (https://www.askmehelpdesk.com/plumbing/toilet-flapper-94911.html) and was interested in speedball1's answer. The problem is where speedball said, "Leaving the ring on will interfere with the flush."

These two pictures are her flapper set-up:
http://smg.photobucket.com/albums/v16/MagnoliaSoutherly/support/?action=view&current=100_4631.jpg
And
http://smg.photobucket.com/albums/v16/MagnoliaSoutherly/support/?action=view&current=100_4632.jpg

So my question is, should I cut that ring off? Could that be my problem. There are hooks on the side and I have adjusted the chain link-by-link and the chain and flush lever rod are not the problem, apparently.

Any suggestions on how to fix this?

Not sure why my pictures didn't work. I used their tag button at the top.

Here are the links instead;

http://smg.photobucket.com/albums/v16/MagnoliaSoutherly/support/?action=view&current=100_4631.jpg
http://smg.photobucket.com/albums/v16/MagnoliaSoutherly/support/?action=view&current=100_4632.jpg

Cut off the ring and just use the hooks, right now both are trying to do the one job of pivoting the flapper, over kill.