khadka
Jan 19, 2007, 11:56 AM
I used to live in Apartment complex for 4 years in Rolling Meadows, Illinois. I have never had any problems till I left the apartment.
I agve them the 30 day written notice to the management and cleaned the apartment the best I can. I left on Oct. 31, 2006. I also left my forwarding address with them.
But till now I have not received anything from them of my security depoasit. Initially I was told that it would take 45 days for refund.
After 45 days, I called so many times fro refund, nobody in the office would what's happening, everybody would say, they'll take a look int that and get back to me but they did. I called about 25 calls but no result.
Lasr week I was told that the matter went to the property manager office and he is going to a call me but he never did. I tried to call him so many times and left so many messages in his voice mail, but he never retuned my calls.
Finally I caught him couple of times, first he said he would take a look into that and call me back but never did, Second time he said he will take to accounting department and let me know how I'll get back as a refund and ned did call me back. Lastly I caught him on phone and he said he could not find my notice to vaccate the apartment, therefore he is not going to return my money. He asked me if I have a photocopy of my notice and I said I do not have it because I did not realize to make a photocopy of that because the person I handed to my notice said she will take care of that and she even did not give me a photo copy of that.
Now, I thing that person to whon I gave my notice to does not work there anymore. I told the manager that I do have her business card and I told him that I can come to the office and talk to her in front. Semms like he is not wiiling to give up so easily.
I have found so many negative reviews of that apartment and how employes are careless of handling paperwork. In one review someone wrote that the management lost the lease and try to increase the rent for that tenant. In other review someone wrote that the management people are so careless in handling paperwork.
I'm planning to go and talk to the manager face to face, what you you my other options are if the meeting does not bring any result??
Thanks
I agve them the 30 day written notice to the management and cleaned the apartment the best I can. I left on Oct. 31, 2006. I also left my forwarding address with them.
But till now I have not received anything from them of my security depoasit. Initially I was told that it would take 45 days for refund.
After 45 days, I called so many times fro refund, nobody in the office would what's happening, everybody would say, they'll take a look int that and get back to me but they did. I called about 25 calls but no result.
Lasr week I was told that the matter went to the property manager office and he is going to a call me but he never did. I tried to call him so many times and left so many messages in his voice mail, but he never retuned my calls.
Finally I caught him couple of times, first he said he would take a look into that and call me back but never did, Second time he said he will take to accounting department and let me know how I'll get back as a refund and ned did call me back. Lastly I caught him on phone and he said he could not find my notice to vaccate the apartment, therefore he is not going to return my money. He asked me if I have a photocopy of my notice and I said I do not have it because I did not realize to make a photocopy of that because the person I handed to my notice said she will take care of that and she even did not give me a photo copy of that.
Now, I thing that person to whon I gave my notice to does not work there anymore. I told the manager that I do have her business card and I told him that I can come to the office and talk to her in front. Semms like he is not wiiling to give up so easily.
I have found so many negative reviews of that apartment and how employes are careless of handling paperwork. In one review someone wrote that the management lost the lease and try to increase the rent for that tenant. In other review someone wrote that the management people are so careless in handling paperwork.
I'm planning to go and talk to the manager face to face, what you you my other options are if the meeting does not bring any result??
Thanks