I have a GE Top-Freezer Refrigerator, bought brand new 4 yrs ago, Model # GTA20LBNABB (20 CF). It has started to leak water and collects under the fruit & veg crispers. I think the defrost drain hole and tube may be plugged. I need to access the drain hole in the freezer compartment but there are no screws to remove the freezer back panel. It is snapped in tight. Can someone tell me how to "pull-out" the panel without damaging it or without breaking the retaining clips? There are several air-vents type "holes" in the panel. Do I need a special tool to pull?

Once I pull out the rear panel I can clean the ice build-up and can clean the drain tube from there as I cannot see the tube from the back of the fridge... looks totally sealed system.

Thank you for your help.

We have the same model and we had the same problem. We had 3 different repair people offer different solutions of how to fix it to no avail. Our eventual resolution? We bought a new fridge.


I have a GE Top-Freezer Refrigerator, bought brand new 4 yrs ago, Model # GTA20LBNABB (20 CF). It has started to leak water and collects under the fruit & veg crispers. I think the defrost drain hole and tube may be plugged. I need to access the drain hole in the freezer compartment but there are no screws to remove the freezer back panel. It is snapped in tight. Can someone tell me how to "pull-out" the panel without damaging it or without breaking the retaining clips? There are several air-vents type "holes" in the panel. Do I need a special tool to pull?

Once I pull out the rear panel I can clean the ice build-up and can clean the drain tube from there as I cannot see the tube from the back of the fridge...looks totally sealed system.

Thank you for your help.

Hi mrjase.

Thanks for your reply.
I am sorry that you had to buy a new fridge.

I wasn't getting any suitable solution as well.

What I then did was to unplug the fridge for 2 to 3 days to let it thaw completely to get rid of the ice build-up. It seems to have worked as I haven't had that problem anumore for the past 5 months.

sadru

Hi mrjase.

Thanks for your reply.
I am sorry that you had to buy a new fridge.

I wasn't getting any suitable solution as well.

What I then did was to unplug the fridge for 2 to 3 days to let it thaw completely to get rid of the ice build-up. It seems to have worked as I haven't had that problem anumore for the past 5 months.

sadru

Any time I am faced with such a problem I research it and then try different things until I find one that works. The only way there should be ice build-up is if you have a clogged drain or bad defrost system. Experiment, you have nothing to lose. DrTom4444

Sun, Jun 05, 2011

Hi drtom4444,
I spent so much tome researching but wasn't getting anywhere... although I did get a lot of ideas somewhat related but no one has actually said "how to pull off the panel"... read my question carefully... and then tell me if you know how it can be done.

Thanks.