donypony
Jan 14, 2011, 11:54 AM
I know very little about computers and all things tech. I use my printer (HPdeskjet6540) a lot. Suddenly,
Yesterday, it stopped working. The green light is on. Paper isn't stuck. Formany hours, the lightbulb icon to the left was on. I've tried pushing various buttons. Nothing happens. If I hold down the arrow icon, it will print... But what comes out is paper that will say "HP Deskjet 6500)... If I do the usual routine to print, nothing happens. Also, another icon on the printer is on: It's on the bottom left showing a page with a corner turned a tiny bit. Sorry for all this primitive babble. You're probably laughing hysterically. I do't blame you one bit... But since I'm clueless, that's all I'm able to describbe. BTW - turning the whole computer off and then on doesn't help. Do I need a new printer? Is
This something that can be fixed? Thanks so much for all your help.
Joan rossman
Yesterday, it stopped working. The green light is on. Paper isn't stuck. Formany hours, the lightbulb icon to the left was on. I've tried pushing various buttons. Nothing happens. If I hold down the arrow icon, it will print... But what comes out is paper that will say "HP Deskjet 6500)... If I do the usual routine to print, nothing happens. Also, another icon on the printer is on: It's on the bottom left showing a page with a corner turned a tiny bit. Sorry for all this primitive babble. You're probably laughing hysterically. I do't blame you one bit... But since I'm clueless, that's all I'm able to describbe. BTW - turning the whole computer off and then on doesn't help. Do I need a new printer? Is
This something that can be fixed? Thanks so much for all your help.
Joan rossman