Says it all in the question, when using my keyboard the touchpad won't work, mainly when using the arrow keys, is there anything I can do to solve this?

I'm on a new laptop, it's the aspire 5551 if that helps at all

If you aren't pressing any keys does the touchpad work?

I just got a new Lenovo IdeaPad and when I am using other keys or the right-click, left-click the touchpad it disabled.

Might be the same for you!