ahamp
Nov 19, 2010, 11:56 AM
Have a four-year-old Jenn-air range that started acting like it had a gremlin in it about a year-and-a-half ago. For over 2.5 years it worked fine. Then, it went through a couple of months where there would be an intermittent failure and it would say there was a probe installed (there wasn't). We would reset it at the circuit breaker, and it then it would be fine.
That issue mysteriously corrected itself, but then it began shutting off when the oven was heated, at various times and temperatures during the cooking cycle. The lit panel would also go dead, but the cooktop was still functioning. We found out if we turned the knobs on the range, the oven would turn back on.
The local repair guy didn't really want to touch the range, because I bought it as a scratch 'n dent from anther appliance store, and they had all sorts of excuses as to why there was no serial or model number on it (and they couldn't supply it, either... anyway, that is another story). Jenn-air was no help, either. I searched for a long time on the web reading about others' problems, and it seemed like it was either the clock, touch membrane or range circuit panel. Problem was that you really had to have the serial number for that particular range, because there were over 20 different circuit panels made for that model.
The intermittent problem started becoming very regular, and then it got where the burners wouldn't heat much, either. So, here we are in November with a full house expected for Thanksgiving, and we broke down and bought a Kenmore (Frigidaire). We installed it last night, and to our dismay... it is doing the same thing. The oven is turning itself off. The salesperson looked and he said the most common cause of that is that the wrong amps for the house circuit breaker. He said it required a 40 amp breaker, and ours is 60 amps. Is it possible that too much electricity is flowing to the range and the overheat sensor is going off and shutting down the oven?
Any help would be greatly appreciated. It seems very odd that this is the second range to do that with the fault being in the range. Also, my hubby would really appreciate not having to lug another range down our stairs. : )
That issue mysteriously corrected itself, but then it began shutting off when the oven was heated, at various times and temperatures during the cooking cycle. The lit panel would also go dead, but the cooktop was still functioning. We found out if we turned the knobs on the range, the oven would turn back on.
The local repair guy didn't really want to touch the range, because I bought it as a scratch 'n dent from anther appliance store, and they had all sorts of excuses as to why there was no serial or model number on it (and they couldn't supply it, either... anyway, that is another story). Jenn-air was no help, either. I searched for a long time on the web reading about others' problems, and it seemed like it was either the clock, touch membrane or range circuit panel. Problem was that you really had to have the serial number for that particular range, because there were over 20 different circuit panels made for that model.
The intermittent problem started becoming very regular, and then it got where the burners wouldn't heat much, either. So, here we are in November with a full house expected for Thanksgiving, and we broke down and bought a Kenmore (Frigidaire). We installed it last night, and to our dismay... it is doing the same thing. The oven is turning itself off. The salesperson looked and he said the most common cause of that is that the wrong amps for the house circuit breaker. He said it required a 40 amp breaker, and ours is 60 amps. Is it possible that too much electricity is flowing to the range and the overheat sensor is going off and shutting down the oven?
Any help would be greatly appreciated. It seems very odd that this is the second range to do that with the fault being in the range. Also, my hubby would really appreciate not having to lug another range down our stairs. : )