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Mato77
Oct 14, 2010, 11:49 AM
Hi My name is Marcin, I have problem with Lloyds bank, this is my lady account, but my wages come there and benefits for baby and tax credit for us.1 of December 2009 finish my job and go for rest to my country for about 6 months. So just benefits come to account that time, baby is 1.5 yers old and born in uk. I come back after that time to UK, left my lady in slovakia, bekouse baby was ill, and start work again, setup wages on that account and sorted tax year papers, then get like 900 pounds back from revenue,and tax credyt start pay again on account, because I started working. After 1 week cash machine take my card just like that, this is no my my account sa no one wants speak with me, that's OK, I wait for my lady and baby come back to uk, to sort this out about 2 months, because she no speak English so no chance speak by phone. And hope all be OK when she have little chat in branch, Lloids tsb, but after spoke with some lady from branch we had answer,- account is frozen.. but no any answer, why? when it be sorted or so.My many , benefits and wages steel come to accout,a check Internet banking daily ,and wait for some info, Nothing. After 2 weeks no many in or out, so no benefits or wages for 2 weeks many goes back. I change bank details et work to my brothers one, and wait.Next day go wizit branch where account was open, manager take details and go telephone somewhere, back in 1o min. and tell me exacly same thing, account begin investigated. So for questions from me , why? When? By whu? Anything more explanation, he said ,- stop asking me, a tell you everything I know, everything I can say, I said , I had baby and frozen money and how I suppose to live, he said nothing. And 14.10.2010 this day, I check Internet banking, and see the all my money , about 2000 pound just get transfer somewhere, account is nil. Zero. I phone to help line and there also no one can help me, lady on phone said ,the transaction was made by lloyds, but no one know way?? When? And where that money, my money go. I working and I live in my brother place with me lady and baby, very far from city center, no money ,and is very difficult to go to the branch with baby after work, to just hear nothing. I really sad. So my question is, they can due thees to the people? No explanation , nothing, and now I loose my money? Why ? And how I can fight with them, any help please, or any lawyers web page or number, we live in Peterborough. Sorry for my English. Thank you.