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korsi
Sep 28, 2010, 08:25 AM
I'm blocked from my account for a week now as my password was not accepted (even it was right). Now I could reset it and still says that I typed in too many times the incorrect username or password so it keeps me blocked out. I can't get any help, I can't log in again, I can't do anything. Anyone can assist??

morgaine300
Sep 28, 2010, 09:53 PM
Have you gotten in yet? I'd say there's a good chance that you tried too many times, and sometimes they block after a certain number of tries to keep unwanted folks out. Best thing to do in that case is just wait for a while and try again.

But I would hope a full day would be more than enough time. But, it's possible you might have to reset it again, and then wait a while to try it again so you don't cause the same problem.

As a side note, this forum is for help with AskMeHelpDesk, not problems with other sites. Those should be directed over to one of the computer forums. If you still have trouble with this I suggest the internet one (and someone may move it there):
https://www.askmehelpdesk.com/internet-web/

RickJ
Sep 29, 2010, 04:53 AM
Thread moved from Forum Help to Email