Log in

View Full Version : Internet problems


SiLvErWaRe
Dec 24, 2006, 01:20 AM
Hello Experts, Well here is the thing. I think I got a virus that did some damage to my computer settings, basically every time I try to connect to the internet it will say page not found. Also any program that tries to access the internet cannot connect at all. The weird thing is I can ping any site and the ping works fine, its whenever anything else tries to connect to the internet, BTW I'm on a LAN and I'm using Broadband. My question is, is there anywhere I can poke around in the registry to see if a setting was changed so that the computer thinks it has no connection to the net? Also I can browse my network fine, but as soon as I open IE says PAGE CANNOT BE DISPLAYED, or for instance if Norton tries to update itself if just says that there is no connection. BUT I CAN PING ANYONE I WANT FROM A DOS PROMP!! This is so frustrating, replay if you have any idea what it might be. Im running Windows XP SP1 Professional.
Reply With Quote

I have the same problem, but the thing is I can get on the internet in safemode just fine. WOW doesn't seem to work but I can get on to Steam and play CS. I checked the regisrty and found a process called mace.exe and got rid of it, I also uninstalled it from control panel but I still can't access the net. I think there is something running in the background because everything works in safemode. Any help would be great.

Thomas1970
Dec 24, 2006, 01:43 AM
Here is some info on Mace.exe. Unless you have an ATI video card, your hypothesis may be correct in that this is a malicious app or process of some sort. Not quite sure how to remedy it though if it is the cause.

http://www.file.net/process/mace.exe.html

TheSavage
Dec 24, 2006, 04:28 AM
Since you can go online -Boot up in Safe mode and scan your PC at one [or both ] of these sites [free online virus scans]
http://housecall.trendmicro.com/
http://www.pandasoftware.com/products/ActiveScan.htm

jrussole
Dec 24, 2006, 04:39 AM
I would call your internet provider and see if they are aware of the problem and may help you remedy to a solution. They may offer services to help you delete the virus and or help you delete the program from your system. I believe that Internet 7 is new and all the bugs haven't been worked out as of yet. So you can try to delete or restore. And see if that helps.

phillysteakandcheese
Dec 24, 2006, 12:23 PM
Once the security of your machine has been comprimised, you can't trust it again.

I would reformat the hard drive and re-install the OS.

ScottGem
Dec 25, 2006, 06:17 AM
Once the security of your machine has been comprimised, you can't trust it again.

I would reformat the hard drive and re-install the OS.

While reformatting is always an option, it should be used only as a last resort. I have seen plenty of machines cleaned out by good A/V programs that function fine.

TheSavage
Dec 26, 2006, 06:00 AM
I agree Electric. And as far as Internet 7, it was only a suggestion. An example for instance. Hey, can Micro Trend eliminate all pests that are infiltrating your system? Just wondering.
At times it takes a combination of tools, trendline / panda -spy ware scans - pcpitstop.com has a good online one -followed by highjack this --but highjack this is not a tool for begineers.

jrussole
Dec 26, 2006, 06:39 AM
Thanks Savage. My hubby will know what to do. I just didn't want him poking around my computer. Lol He is very protective and may get upset about some of the attacks that I have encountered. He is in the field.