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mplatin
Dec 21, 2006, 09:49 AM
I recently purchased a 6750 watt generator when our power was out for 3 days. It worked everything well except for the gas furnace. The furnace initiated and then gave an error code related to the voltage. When measuring the voltage across the generator I get about 140v but also can measure 50v between the ground and neutral. I don't get it. Any ideas

tkrussell
Dec 21, 2006, 02:38 PM
I can tell you the voltage outputs are extremely out of proper tolerance and that caused the furnace error code. I am a building and utility electrican and cannot speculate as to the problem with the generator, but it clearly needs servicing or repair by an authorized generator dealer or repair shop.