Our laptop crashed and had to re-install windows. Eveything is now up to speed except our sound. The computer keeps recognizing that the sound driver needs to be installed or whatver but every time I try to install the hardware; my computer crashes again. I then have to go into safe mode and restore my computer to a restoration point. What's wrong and how do I fix it? I'm going nuts without sound!

Abby

I just recently had the same problem with a graphics card.

Do you have Windows 7 installed?

If you do, download the latest drivers from the vendor’s site. HP, ACER etc.. Specifically the chipset drivers. Also set the BIOS to factory default.

What laptop is it and what OS do you have on?