MissLissy
Jun 27, 2010, 03:51 PM
I have had an account with 1st financial bank usa since I was in high school. When I opened the account the APR agreement was that all transactions under $250, excluding balance transfers, would have 0% interest for the like of the transaction. All transactions above $250 had an 8.99% interest rate.
In December of 2009 I lost my credit card in a store, so I cancelled it and had a new credit card issued. When I received the new card and statement in January I checked to make sure no fraudulent purchases had been made. It was then that I noticed 1st financial bank started charging me 25.99% interest. I never looked at my statements because I have never had a problem, but I save them all so I went back and checked my other statements. They had started charging me interest in November.
I called the credit card company and they said that in accordance with federal law they sent me a change of terms agreement regarding interest. I never received this change of terms from them. I received one from my chase card which I closed because the interest rate was increasing. I received one from my Discover card where the interest was decreasing so I kept it open. I never received one from my Citi card and nothing changed. I never received one from 1st financial bank usa. I spoke with several managers and eventually closed the account because they would not reverse the unauthorized changes.
I submitted a complaint to the better business bureau demanding a reinstatement of the original terms and the companies response was that they have records that they sent me a copy of the change of terms to my current address in August of 2009. I did not move into my current address until November 2nd of 2009. When I sent a response to the better business bureau that 1st financial bank has no legal proof that I was notified of the changes and that I was not living at the address they claimed to send me the change of terms, 1st financial bank usa just stuck by what they original said.
I have been charged almost $400 in interest charges since last novemeber. I will never be able to pay this off with my income. Honestly, How could anyone actual believe that I would opt to pay 25% instead of 0%. The majority of my transactions for the last 8 years have been under $250 because I am on a limited income and it is the same as paying cash.
What do I do? This is not fair. I do not owe them the interest charges.
In December of 2009 I lost my credit card in a store, so I cancelled it and had a new credit card issued. When I received the new card and statement in January I checked to make sure no fraudulent purchases had been made. It was then that I noticed 1st financial bank started charging me 25.99% interest. I never looked at my statements because I have never had a problem, but I save them all so I went back and checked my other statements. They had started charging me interest in November.
I called the credit card company and they said that in accordance with federal law they sent me a change of terms agreement regarding interest. I never received this change of terms from them. I received one from my chase card which I closed because the interest rate was increasing. I received one from my Discover card where the interest was decreasing so I kept it open. I never received one from my Citi card and nothing changed. I never received one from 1st financial bank usa. I spoke with several managers and eventually closed the account because they would not reverse the unauthorized changes.
I submitted a complaint to the better business bureau demanding a reinstatement of the original terms and the companies response was that they have records that they sent me a copy of the change of terms to my current address in August of 2009. I did not move into my current address until November 2nd of 2009. When I sent a response to the better business bureau that 1st financial bank has no legal proof that I was notified of the changes and that I was not living at the address they claimed to send me the change of terms, 1st financial bank usa just stuck by what they original said.
I have been charged almost $400 in interest charges since last novemeber. I will never be able to pay this off with my income. Honestly, How could anyone actual believe that I would opt to pay 25% instead of 0%. The majority of my transactions for the last 8 years have been under $250 because I am on a limited income and it is the same as paying cash.
What do I do? This is not fair. I do not owe them the interest charges.