We can't get to the ceiling plate to attach it on a Hampton Bay (Leland Torino Gold Finish). We purchased a display model and they didn't have any paperwork to install it. Need help with the install.

Do you have all the pieces? The manufacturer should be able to provide missing parts and instructions. Their number is in our sticky.

Ceiling fan installation - Ceiling Fans N More (http://www.ceiling-fans-n-more.com/ceiling-fan-installation.php)