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View Full Version : I have credited a customer's customer though the customer did not return goods


brendazambe
May 31, 2010, 05:45 AM
I have a credited a custimers account though the customer did not return goods and the account is now showing a credit balance but theyowe us some money.

morgaine300
Jun 7, 2010, 03:29 AM
Never credit an account until the goods are returned. If you're using software where you can change things until the year is closed out, just delete it. Otherwise, you can add the invoice back in, like with the same invoice number with an A after if or something.