How come a phone I had for such a long time all of a sudden is asking me to set up a mailbox like I'm setting up a new number with the phone company? Also, the number that appears on others caller ID is different from mine. Can anyone explain how that happens. Thanks.

I would call your service provider maybe they applied changes to your account and it was meant for a different customer.

Yes, sounds like a mix up on the provider side.

I would call your service provider maybe they applied changes to your account and it was meant for a different customer.
The phone company is coming to fix it but since they gave me a stupid answer when I asked why this happens, I want to see if anyone knows why this happens. Here's the stupid answer I received from the phone company. " These things happen periodically? Great Answer! Right?

What that answer means is the Problem Exists Between Chair and Keyboard.

What that answer means is the Problem Exists Between Chair and Keyboard.
This in reference to the PHONE COMPANY's excusses and not the Original Poster