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View Full Version : My job is really suffering right now, how do I get my sales motivation back?


jrayment831
Mar 24, 2010, 02:27 PM
I work in sales, I'm a representative for a commercial collections agency. My job is to get large business's to place accounts that owe them money they can't collect themselves. I've had a really hard time lately with everything that's going on in my life, concentrating, and making those daily calls I should be making. My numbers are in the red, I love my boss to death, and don't want to let him down, my family depends on that end of month quota bonus. And the way it's going, I'm not going to get it. Can anyone give me any advice to help me get back in the groove? I try and leave my home life at home. But also working with my husband doesn't help either!

Wondergirl
Mar 24, 2010, 02:30 PM
Do you have to make a lot of cold calls?

Fr_Chuck
Mar 24, 2010, 02:33 PM
Motivational tapes, hard for this month but set daily goals, talk with your boss and see if he can help push you a little harder

J_9
Mar 24, 2010, 02:39 PM
Hold on... in one thread you are a nurse, in another you sell cars, now you are. "representative for a commercial collections agency." Which one is it?

https://www.askmehelpdesk.com/criminal-law/can-child-services-come-take-your-children-if-you-were-accused-taking-kids-med-459599.html

https://www.askmehelpdesk.com/marriage/how-can-change-attitude-459810.html

I'm smelling a troll here.

jrayment831
Mar 24, 2010, 02:39 PM
That's basically all I do for 9 hours a day is make cold calls. And its so nerve wracking! I'm used to selling cars, and being face to face with people, which I know some people say is harder, but not to me. I've talked to my boss, he doesn't say much, but loooks disappoionted.

jrayment831
Mar 24, 2010, 02:44 PM
Omfg, I went to school to be a nurse, I did that for approx 6 yrs. I MOVED back home and worked for my dad who owned a car dealership, now I live in another state, and lost my license, so I can't sell cars anymore, so I got a job with my husband working in SALES... are you serious?? Wow

Wondergirl
Mar 24, 2010, 02:53 PM
thats basically all I do for 9 hours a day is make cold calls. and its so nerve wracking!!
What do you think you need help with? -- finding places to cold call? Dealing with rejection?

Nine hours is an awfully long time to be sitting still making cold calls. Can you tweak that somehow?

J_9
Mar 24, 2010, 03:03 PM
jrayment831 disagrees: you are the biggest troll here Please take time to refer to the TOS. Agrees and disagrees are to be sued for factually correct or incorrect statements.

In the past couple of days your story regarding your employment status has changed dramatically. We would love to help you but inconsistencies are hard to take seriously.

jrayment831
Mar 24, 2010, 03:09 PM
I'm sorry, I didn't realize iwas under investigation, I thought this was a place to get help.

Wondergirl
Mar 24, 2010, 03:14 PM
I"m sorry, I didn't realize iwas under investigation, I thought this was a place to get help.
I'm trying to help you.

Fr_Chuck
Mar 24, 2010, 03:18 PM
It appears they work for a collection company, the email address they signed in with goes there. They did sign up with two other account names but they are not being used.

And by the way, that was being investigated, the other user merely noted by reading your many posts your stories did not seem to stay the same.

NeedKarma
Mar 24, 2010, 03:38 PM
I was in sales for the first part of my career life, about 9 years. Once I started not enjoying the cold calling I had to make plans to get the heck out of sales... quickly. My life improved after that.

Stringer
Mar 24, 2010, 04:06 PM
Obviously sales are not for everyone and you have to be a self starter to boot.

Are all of your calls phone sales?

Try to break it down to the basics, take things one at a time. Do things a little different, get to work earlier, plan your day better, etc.

Phone sales can be even more challenging than direct cold calls to a prospect. Your voice and attitude can be 'seen' over the phone. Have you ever heard that people can ''hear' a smile in your voice? It is difficult but you have relate with a friendly and positive voice over the phone...

Stringer

jrayment831
Mar 25, 2010, 07:59 AM
I'm trying to help you.

Thank you and I appreciate it so much. I hate rejection, but I know I'm good at what I do, so I don't want to give it up. I'm just under so much pressure right now, that I feel like I want to crawl into a hole!

NeedKarma
Mar 25, 2010, 08:24 AM
I hate rejection, That's make a cold call sales job pretty tough on someone.

Wondergirl
Mar 25, 2010, 08:30 AM
thank you and I appreciate it so much. I hate rejection, but I know I'm good at what I do, so I don't wanna give it up. I'm just under so much pressure right now, that I feel like I wanna crawl into a hole!!
Do you cold call for hours at a time? Where do you get the lists/numbers?

jrayment831
Mar 25, 2010, 08:40 AM
Do you cold call for hours at a time? Where do you get the lists/numbers?

Mostly I get them off the bluebook, online. And I just print out a few sheets at a time, and call them one by one!

Wondergirl
Mar 25, 2010, 08:42 AM
mostly I get them off the bluebook, online. and I just print out a few sheets at a time, and call them one by one!!
Do you target them somehow? And you just call and call and call? Do you have a spiel?

jrayment831
Mar 25, 2010, 09:07 AM
Actually I do! But I don't feel its working anymore, I'm sick of saying the same thing over and over. But ANY suggestions would be greatly appreciated!! Could you maybe help me with that?

Wondergirl
Mar 25, 2010, 09:50 AM
actually I do!! but i don't feel its working anymore, I"m sick of saying the same thing over and over. but ANY suggestions would be greatly appreciated!!! Could you maybe help me with that?
Sure!
1) First, tell me what you usually say now. How are your tone and attitude? Do you expect a no and start with a chip on your shoulder or bored-sounding? You have to call each one like it's the only call you are making that day.
2) Another thing -- do you have a "hook" opening statement or question?
3) Also, who do you give your spiel to and how do you get to that person?
4) Do you have a routine where you call so many and then take a break?
5) I feel like calling you. It would be easier that way, but we'll carry on here. Lololol

jrayment831
Mar 26, 2010, 08:05 AM
Sure!
1) First, tell me what you usually say now. How are your tone and attitude? Do you expect a no and start out with a chip on your shoulder or bored-sounding? You have to call each one like it's the only call you are making that day.
2) Another thing -- do you have a "hook" opening statement or question?
3) Also, who do you give your spiel to and how do you get to that person?
4) Do you have a routine where you call so many and then take a break?
5) I feel like calling you. It would be easier that way, but we'll carry on here. lololol

I'll private message you with info.

Wondergirl
Mar 26, 2010, 08:15 AM
Delete your phone number -- please!

JudyKayTee
Mar 29, 2010, 02:26 PM
Here's my concern - no two threads are the same and yesterday OP was a very successful car salesperson. Or a nurse. Or now working for a collection agency. Or all three.

https://www.askmehelpdesk.com/criminal-law/can-child-services-come-take-your-children-if-you-were-accused-taking-kids-med-459599-4.html

jrayment831
Mar 29, 2010, 02:42 PM
I've done ALL 3! I'm 36, not impossible for someone to have had more than one career change, I'm so sick of having to explain myself.

JudyKayTee
Mar 29, 2010, 02:44 PM
Yesterday you were selling cars. You made a career change overnight? OP's writing style is very familiar to me. Has anyone checked on other user names?

At any rate this should be on the mental health boards.

jrayment831
Mar 30, 2010, 06:34 AM
I find this site to be very judgemental, and very rude. I will no longer be posting, or visiting this site. For someone to accuse me of signing on as a different user is uncalled for. I came on this site looking for help, and all I've gotten is criticized for having different jobs, at DIFFERENT times. I really thought this would be a great place to come for advice, but apparently all people want to do on here is be mean and hateful.

Aurora_Bell
Apr 5, 2010, 06:11 AM
I'm confused about all the job things too, but I used to work for a tele marketing company selling long distance plans that would get billed to the customers VISA. Very hard sales. One thing I found that helped was to ditch the typed out call flow, and talk to them like people.

It helped to really back up what I was selling, the thing was it really would save people money... as long as they paid their visa bill...

I believed in what I was selling, there for people believed me.
Although I guess it didn't hurt that my bosses used to say I could sell snow to an eskimo.

I also used to sell news papers over the phones, what hateful job, I didn't back up what I was selling, so I din't fair as well there.

Wondergirl
Apr 5, 2010, 06:58 AM
One thing I found that helped was to ditch the typed out call flow, and talk to them like people.
My very first job was at 15 for Time-Life, selling magazines. I too quickly dropped the canned spiel and did much better without it. Good suggestion!