I have problem with Norton AntiSpyware 2005. When I use Antispam it indicates that it is refreshing on all areas. Attempting to use any button indicates a fault to which the Symantec technical fix is to uninstall and restore software. This I have done both using Norton download tool and via Windows and under guidance from Symantec have also deleted registry entries and folders and reinstalled. None of Symantecs solutions have worked. I would be grateful for any ideas

I can't help you with Norton... but do have a suggestion: Dump Norton and use SpyBot (http://www.safer-networking.org/). It's better and it's free.